Article Summary

Article abbreviation With the increase in online courses, along came an increase in the drop come on rates versus the traditional sit-in environment. During this study, valuable information was straited to increase pupil success and minimize drop out rates. there needs to be communicating among peers and instructor to have success in online courses. A root word of students from the University of Pretoria, were enrolled in a Masters program, and their online activities were tracked for 8 weeks, by a program called Learning management (LMS) track.The LMS tracking tool was able to offer nformation on students blog postings, 161 5 discussions posts, an online quiz, and examination essays (Nagel, Blignaut, & Cronje, 2009, p, 41). Through their examination, they were able to categorize three stratifications of students (Nagel, et al, 2009, 45) and their traits. The first stratification group was the fail grade, which r atomic number 18ly posted, hardly collaborated with their peers, searched very slight, r bely replied to his online community, or provided no feedback. This caused frustration among other peers that were assign to their group project, because they never articipated.ARTICLE SUMMARYThis phrases looks at movies with the equal patterns and presentation the same disaster and apocalyptic genre as the movies that atomic number 18 contract in the late sass. The point of doing this is to track the four theme elements that ar seen in films that are released before and aft(prenominal) the 9/1 1 attack and how they are transacted into films. These four themes are the representation of the apocalypse the intention of human agency the role of religion and the using of rhetorical political sympathies agency to provide commentary for the films.By doing this, we are saying that the movie representations of the apocalypse are much more pessimistic after the attack on 9/11 , which I think wows that science fiction, or sic-if, displays wider socio-pol itical c erstwhilerns and at the same time provides the expected awesome, audio-visual displays which butt end be labeled as entertainment. Representations lead into two broad categories direct and indirect.Direct representation has the benefit of being sub repayabled to evaluate and are used to solving. This member uses images that we associate with 9/1 1 to describe something traumatizing that happens and cause people to look for a lawsuit to control and to look for something or some one and only(a) to place blame. Before 9/11 , films showed to have apocalyptic themes but in the end there is always some sort of solution.For example the article talks more or less the movie Armageddon and how the main character detonates the bomb exactly at the deadline, do the asteroid to split in two and miss the earth conservation everyone and everything. Looking post 9/1 1 , we see that after a traumatic event, peoples ideologies change, films no longer have a person save the day, the main character is very flawed, there is no adroit ending and salvation is not guaranteed. The one question that stands out to me as a reader is that if serve upman brush off cause this much damage, do we deserve a second chance?No, because cinematic representations of the apocalypse two jettisoned overt references to Biblical sources and shifted the etiology of the destruction remote from super rude(a) forces and towards natural phenomena and/or the con- sequences of human action. (Gaston and Wallis 55) As the article progresses, I notice the copiousness or religious references but at the same time effectively removes the u preternatural as an agent of either destruction or salvation. (Gaston and Wallis 58) .After reading this article, I came to the conclusion that anything that humans have raiment up in point to live comfortably like federal official official and local government, protection or even technology cannot be relied upon because these things could be the ones that could ultimately end us. Take for example the movie that the article refers to, V is for Vendetta. This movies is about a government that releases a virus and then writhes rough and comes out with a cure. Either way we look at it humans are responsible and salvation is not guaranteed.Article SummaryIn this article, the author, Debra Barrow, talks about how client aid has changed from the good old eld of full re kinks gas stations and face to face communication to todays self-serve, pre-recorded society. Customers back then were fiercely loyal to your business when you gave them good service in virtually any type of businesses. She examines if the downturn in the scrimping has something to do with the lowering of the level of customer service or if it has safe been happening for a while.The suggestions the author gives are very good and centralise on being empathetic to your customer. Making yourself or a interpretive program available for face to face communication of issues and questions is also mentioned. She finishes with reminding us that contention is fierce customers have a wide choice of alternatives. The customer ordinarily goes with the best value that they see. This does not dismiss the importance of customer service as people do remember those that treat them advantageously.I feel that the article is very good despite being perhaps a little obvious. But that in itself is the problem. Much of what is talked about In the article is no longer obvious to many people and they are not re sure(p) of the Importance of giving or even achieving great customer service. As my career choice is in the information technology field, I can use the Information presented In this article to devise sure that I keep both internal and external customers happy and that In turn entrust not only keep me happy, but volition bear my Job much more bearable.Ten years In customer service has taught me that while the customer may not always be right, the leas t that you can do Is make sure that they come away from your fundamental interaction with a smile and feeling that their problem has been solved. Work Cited Barrow, Debra. Customer help Back In the Day CustomerServlceManager. 2012. Web. Septa. 2014 Article Summary By muskellunges Customer portion Back in the Day that in itself is the problem.Much of what is talked about in the article is no longer obvious to many people and they are not mindful of the importance of giving or even technology field, I can use the information presented in this article to make sure that I keep both internal and external customers happy and that in turn will not only keep me happy, but will make my Job much more bearable. Ten years in customer service can do is make sure that they come away from your interaction with a smile and Barrow, Debra.Article summaryAs the immigration population increases in the united States so does the impudently York workforce agree to this article. Nonetheless this is no t a very positive thing once the article goes in depth about why this is so. Sample says that in a time of widespread Joblessness, Mexicans, specifically in New York. let proved to be skilled at finding and keeping work. The article focuses on Mexican because they are the its largest immigrant group.They have the toweringest rate of employment and are more likely to hold a Job compared to the typical New Works native-born population. This data was In accordance with an analysis of the most recently available census data. Surprisingly statistics show that Mexicans In New York are even employed at a greater rate than Mexicans nationwide. Sadly, these statistics do not happen without out the consequences of workplace abuse. There are some(prenominal) reasons why illegal immigrants are the targets and ideal workers for most employers.This is true for the item that most employers are interested in hiring people who are spontaneous to overlook some labor laws. Most of these workers verbalize they had never been give overtime compensation almost always were disposed(p) the dirty Jobs and were sometimes forced to work on their only day off. As one of these employees said in the article, there is not much that they can do to even stand up for their right because they are too panicked of either being fired or deported. The employment rate near for New Works working-age Mexican men is even higher at n astounding 97 percent.Some analysts believe that the census underestimates employment rates for populations with high numbers of Illegal Immigrants, Like Mexicans, because those without legal documentation fear bring out their employment status. Response Sample addresses a lot of issues that emerge from hiring immigrants. There is not just the abuse of their rights and labor laws but, emotional or mental abuse on these employees. This is a very helpful article for those who do not understand or are angered by immigrants victorious over American Jobs.It is not v ery appealing to the average American citizen to work long hours with a pay less than minimum wage. It is no surprise that in New York most Mexican immigrants are intemperately concentrated in jobs that involve food preparation. Another area that they are not surprisingly hired in is construction. These are occupations that require a lot of hours on the Job and I know for a situation that Is can and most likely causes emotional stress particularly when hey are being extremely under paid.Article SummaryOne of the servicemans biggest insurance companies has experienced a major setback that urged the U.S. government to take the necessary procedures in acquiring and managing the firm AIG. The $85 zillion deal has spared the American International Group, Inc. or AIG to an imminent bankruptcy, which could create big problems for the holistic financial system.Obviously, AIGs SOS is one of the many repercussions of the recent meltdown in Wall road. Unlike the Lehman Brothers Holdings , Inc., the federal government cannot afford AIG to run into the bankruptcy pavement. AIG already was clamouring for financial aid from the government in order to prevent the firm from going bankrupt.Not until the recent Wall Street Meltdown, The federal government finally came into terms with AIG regarding the substantial loan that will spare the insurance firm from apparent bankruptcy.With this in tow, the government has acted hence upon its legal authority, which allows the government to lend non-bank firms under unusual and exigent part that is stated in the Federal Reserve Act.AIGs assets secure the said loan, which gives the government the security it needs even if markets continue to hit the reason (Karnitschnig et al, 2008). The height of AIGs financial crisis reached critical levels when the credit rating was last downgraded. The insurance firm was compelled to place a $14.5 in collateral.However, AIG cannot seem to strike property in a wink of an eye in order to sus tain collateral demands even though it has enough assets to sell. Eventually, AIGs menu approved the deal that spared the firm from hitting the bankruptcy pavement. The firms decision will secure all AIG policyholders and the firm itself to initiate and contend assets sales in an apt manner.The federal government was more than aware that AIGs possible bankruptcy will create repercussions, and it will bequeath to a domino effect of catastrophic proportions. Considering that most mutual pecuniary resource and major banks are crucial holders of the firms debts, AIG would be the headstone of setbacks for these firms as well (Karnitschnig et al, 2008). As AIGs futile attempts to garner funds from private-sector banks in order to raise as much as $75 billions in order to prevent bankruptcy, abrupt financial aid given by the government secures AIGs pecuniary resource even if its insurance trading operations are stable and healthy. The federal government speculates that AIGs financia l woes will beget more problems for the firm, if ever it wont lend the much-needed finances the firm needs to spare itself from bankruptcy.AIGs shares have plummeted 21% ($3.75) due to the fact that most investors have replenished stocks due to the insurance firms financial woes (Karnitschnig et al, 2008). Most insurance companies perceive that AIG is one of a kind, considering that source CEO Hank Greenberg founded AIG into the insurance giant that it is today. Industry pundits expect AIG to liquidate its assets in the Asian market in order to compensate for the loan it has from the federal government.However, AIGs expansion to other emerging markets continues, as its insurance operations can result to substantial acquisition of firms in Asia as well (Karnitschnig et al, 2008).References Karnitschnig,M. et al. (2008). U.S. to Take Over AIG in $85 Billion Bailout Central Banks come Cash as Credit Dries Up. 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